Aug. 12th, 2008 at 4:05 PM
Yup. It completely stopped responding.
When I tried all the troubleshooting tricks the website says, it still didn't work.
When I tried to submit a repair request, because that's what it says to do if you tried to reset the device and get a certain screen instead, the damn repair request website kept crashing.
When I tried calling Customer Service and tried explaining this to them, that I could not get past the submit screen, that I tried three times now, their response was, 'Oh we see the repair request right here'. Yeah, well that doesn't help ME one bit when I have no confirmation number, no address to send it to, no packing instructions, no NOTHING, now does it?
After attempting to explain THAT to the stupid bint, I got so frustrated that I told her to just cancel the repair request and hung up on them. This is the second time I've tried doing anything with the Customer Service via the telephone and have gotten nowhere.
Screw this. Other than the Customer Service, I've not had any issues with my Zune. It'd be easier to just go buy a new damn one. Which is what is going to end up happening by Thursday.
Been saying I needed an 80gig after all.
mood: 
annoyed
annoyed